Talk to a person. Usually the same day.
Questions about plans, a security review, a migration or a workspace that is misbehaving. Tell us what you need and the right team picks it up.
Tell us what you are building. We route it to the right desk.
Sales
Plans, pilots and Enterprise
Reply within 4 business hours, Monday to Friday, 08:00 to 18:00 CET.
Support
Help with a workspace
Team: first reply within 1 business hour. Starter: within one business day. Enterprise has a named engineer.
Press
Interviews and assets
Logos, product screenshots and founder bios, usually the same day.
Office
Tessel Labs B.V.
Wilhelminakade 91, 3072 AP Rotterdam, the Netherlands. Visits by appointment.
All systems operational
99.99% uptime across all 12 regions over the last 90 days.
Before you write.
Yes. Enterprise pilots run for 30 days on a dedicated workspace in the region you choose, with a solutions engineer who helps you ship the first two workflows.
We will. Most teams start with our SOC 2 Type II report and ISO 27001 certificate, which we share under NDA within one business day.
Email security@tessel.io with steps to reproduce. We acknowledge within 24 hours and keep you updated until the fix ships.
Production incidents are covered around the clock on every paid plan. Other questions are answered on business days, Central European Time.